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Universal Credit

Central Government in Westminster is due introduce Universal Credit to Nottingham this Autumn.

The City Council has previously urged the Government to pause the roll-out of Universal Credit full service before it is imposed on the citizens of Nottingham given the failures identified by pilot schemes and concerns raised by the Work and Pensions Committee.

However, from 17th October 2018, if you make a new benefit claim or if you have a change in your circumstances you will move onto Universal Credit.

Universal Credit is replacing the following

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

If you already claim one or more of these, you will not move over to Universal Credit straight away unless your circumstances change. You don’t need to do anything until you hear from the Department for Work and Pensions (DWP) about moving to Universal Credit.

Support and advice

If you are moved on to Universal Credit, you can get access to a computer at your local library. 

You can find out more about Universal Credit on the Government’s website, including checking eligibility here.

Nottingham City Council’s Welfare Rights Service can give advice and guidance. 

Free advice and guidance is also available from Advice Nottingham, a consortium of six advice agencies based in Nottingham City.

Visit advicenottingham.org.uk/ or call Citizens Advice Nottingham & District on 0300 330 5457 for more information.

Two important things to remember

  1. If you are given a 16 digit identification number, keep it safe and away from other details like your password
  2. You will need to apply for Council Tax Support separately from Universal Credit 

Nottingham Credit Union

More than 2 million people across the country are now members of a credit union, according to latest figures from the Bank of England.

Unlike most financial services companies, a credit union is a not-for-profit organisation – its shareholders are its customers. They are often seen as offering people an alternative to payday and other lenders which charge high interest fees.

Nottingham Credit Union, based on Maid Marian Way in the city centre, offers a range of services to people across the city, from savings and loans to bank accounts and a raft of help and advice. Only people living or working in Nottingham and Nottinghamshire (or in our partners’ housing) can join. NCU has been providing great value financial products since 1992, pricing its products to cover costs not to make money out of its customers.

For more information, visit www.nottinghcu.co.uk

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