Request an Extra Bin or Change the Size of Your Bin

Does your household struggle with the amount of rubbish you produce? Or would you like to change your bin for a different size?

If you would like to order a new bin, please telephone the Neighbourhood Services Call Centre on 0115 915 2000

Please note that we charge a nominal contribution towards each new bin.

If a second green bin is required and you are on the recycling scheme a waste audit form will be sent. Once completed and returned a waste advisor will monitor your collections and decide whether a second bin is required.

There will be a nominal charge unless on certain benefits.

However, some citizens are exempt from paying the replacement bin charge include those receiving:

  • Guaranteed Pension Credit
  • Disability Living Allowance
  • Income Support
  • Housing Benefit

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