We received over 3,600 cards in 2011. These are the results and some of the comments:

How would you rate the quality of work carried out?

How would you rate the level of customer service you received?

Did you feel you were charged a fair price?

Would you recommend the business to a friend?

A selection of comments:

• An excellent job very friendly staff and workmen.
• Engineers lovely. A credit to the company
• An excellent hands-on genuine and skilled plumber. Would use again with confidence.
• We wanted the wood from the tree for a wood burning stove. He chopped it all up for us with out being asked! Really pleased.
• An excellent locksmith. Very thorough, polite and informative. Punctual.
• Very friendly professional service. Very tidy, cleaned up after work completed.
• We had to move out for work to be done and workman even fed cat! Great service!
• Excellent work! Great service! 10/10!
• Very pleasant blokes. Good workers.
• Excellent service. Knowledgeable, courteous, helpful, organised & tidy. Very impressive.
• I found this plumber a very nice GENTLEMAN and very helpful.
• Workmanship fantastic. Brilliant and caring.
• A really first class service from the first phone call to the completion of the job.
• Very clean, pleasant aerial fitter. Punctual and did exactly as he said with no mess. Would definitely recommend.
• Fantastic, fantastic. Cheapest in Mansfield, the price was better than fair. The service and help I received from the lady in the shop was absolutely fantastic. Her people skills are the best I have ever come across. Situation like that I would speak very highly of her and definitely recommend them to friends and family. 10 out of 10.
• A very polite and helpful decorator. Trustworthy and work is of a very high standard.
• Excellent product, very helpful staff, quick turn around and good website too.
• Excellent builders, trustworthy, reliable and genuine
• Very courteous, very thoughtful. Took shoes off, laid a sheet on carpet etc. Very quick response from initial phone call (2hrs!) Great!!
• I paid the price for and received exactly what I expected. Quality carpet, expertly fitted. Have used him before and would not hesitate to recommend to other or to use again.
• A very thorough service. Best yet from any tradesman.

If you want to find a trader you can trust, click on this link to the Buy With Confidence website.