Care, Support and Health improvement category

The QMF allows for an assessment of quality under the following five key areas:

• Assessment and care/support provision
• Staffing
• Safeguarding
• Equality & Diversity
• Involvement and Empowerment

As part of the quality assessment, service providers will be requested to submit evidence via virtual means.

The Framework alongside the guidance notes can be found here:

• Quality Monitoring Framework

Updated guidance notes:

• QMF Guidance Notes – Residential Care
• QMF Guidance Notes – Homecare and Extracare
• QMF Guidance Notes – Care Support and Enablement (Accommodation based and outreach)
• QMF Guidance Notes – Day and Evening Services

Please see attached information on the up-to-date Quality Monitoring Process following COVID-19.

• Quality Monitoring Process – December 2022 update
• Appendix 1 –  December 2022 update

Where concerns need to be investigated urgently the Contracting Team may contact services and request them to supply evidence using our Focussed Monitoring template. The services will be required to submit the relevant evidence and an assessment will be made on whether a service is compliant or not compliant. There will not be an overall score, but any areas of non-compliance will need to be addressed within a satisfactory timescale as agreed by the Contracts Officer.

• Focussed Post Covid-19 Quality Monitoring Framework

If you have any queries in relation to the contents of this page please contact Contracting@nottinghamcity.gov.uk

If you are a provider of Day and Evening Services for adults within the Nottingham City region and wish to become an Accredited Provider this page outlines how your organisation can apply for a contract with Nottingham City Council.

This process will be used to develop a list of assessed and approved Providers to deliver Day and Evening Services for adults as they are required. The Council will place packages through the Accreditation as its sole contracting mechanism and intends to transfer all existing spot contracts which are commissioned outside the Current Day and Evening Services Framework to the Accreditation under new terms and conditions.

Application Pack

The accreditation application pack for the provision of Day and Evening Services for adults.

Please submit completed application forms by email to procurement@nottinghamcity.gov.uk

Information and instructions about how to complete the application form are available to download below.

• Accreditation Information Session Slides
• Q&A Provider Session
• Background and Instructions
• Day and Evening Services Accreditation Application Form
• Day and Evening Service Specifications 2016
• Services Agreement
• Appendix 1 - The Call off Process

Support

Any questions in relation to completing the application form or the content of the Accreditation documents should be emailed to procurement@nottinghamcity.gov.uk

Next Steps

During the assessment, providers may be contacted for further information or to clarify responses. Approved providers will be issued with a contract with Nottingham City Council, a copy of which is available to download and view as part of the application pack.

This process will be used to develop a list of assessed and approved Providers to deliver Care Support and Enablement (CSE) Services for adults as they are required. The Council will place packages through the Accreditation as its sole contracting mechanism (at the expiry of the current CSE Framework in March 2018) and intends to transfer all existing spot contracts which are commissioned outside the Current CSE Framework to the Accreditation under new terms and conditions.

Application Pack

The accreditation application pack for the provision of Care Support and Enablement Services for adults:

• CSE Provider Engagement Event
• CSE Contract Particulars
• CSE Service Specification
• CSE Accreditation Application Form
• CPU 2001 CSE Accreditation Background and Instructions
• CSE Provider Engagement Event Q & As
• CSE Process - Appendix 1

Please note that applications will be evaluated every 6 months, in April and October, although the council may choose to evaluate applications sooner at its discretion, should operational needs require this. Applications must be received by the 1st of the relevant month to be considered in that round.

Please submit completed application forms by email to procurement@nottinghamcity.gov.uk

Information and instructions about how to complete the application form are available to download above.

Support

Any questions in relation to completing the application form or the content of the Accreditation documents should be emailed to procurement@nottinghamcity.gov.uk

Next Steps

During the assessment, providers may be contacted for further information or to clarify responses. Approved providers will be issued with a contract with Nottingham City Council, a copy of which is available to download and view as part of the application pack. Applications will be considered on a regular basis. Please note that it could take up to 8 weeks from submission of an application to the award of a contract if an application is successful.