Are you in our food waste trial area?
If, for any reason, your bin is not emptied on your collection day, we ask you to empty it into your green domestic bin for that week and present it again for emptying next week.
We are sorry, but because this is a trial, we do not have the capacity to return for missed food waste bins.
If you are on the assisted pull-out service, please report your missed collection here:
Use this service to report a missed bin collection.
Please note that we can only offer a limited service at this time. We will inform you if we have the capacity to collect your missed bin within 3-5 working days.
Report a missed bin
Completing this service should take around 5 minutes.Report a missed bin
To get the most out of your bin before your next collection day, please see some tips below:
- Recycling Waste (Grey Lid Bin): Please compress recycling waste by flattening or crushing items like cans and plastic milk bottles and cutting up cardboard boxes to make more room in your recycling bin. Please note that large cardboard boxes presented as side waste may not be collected if they do not fit back into the bin, so the crew can safely use the vehicle lift to empty the bin.
- General Waste (Green Bin): We anticipate that there will be additional waste presented, and we will do our very best to collect if presented in bags at the side of the bin on the next scheduled collection, but please bear with us as our crews need to make daily decisions on clearing all side waste based on the amount of rubbish collected from emptying wheeled bins
- Garden Waste (Brown Bin): You can now order an additional garden bin, pay for an annual collection charge, and continually have your first free garden waste bin emptied online here. If you do not require an additional bin, you can take your garden waste to the local tip (Redfield Road Household Waste and Recycling Centre).
Additional Advice can be found at Bin and Rubbish Collections - Nottingham City Council.