Are you in our food waste trial area?

If for any reason your bin is not emptied on your collection day we ask you to empty it into your green domestic bin for that week and present again for emptying the next week.

We are sorry but because this is a trial we do not have capacity to return for missed food waste bins.

If you are on the assisted pull out service, please report your missed collection here:


Use this service to report a missed bin collection.  

Please note that we can only offer a limited service at this time, we will inform you if we have capacity to collect your missed bin within 3-5 working days.

Report a missed bin

Completing this service should take around 5 minutes.

To complete this service you will need.

  • Your contact details
  • Address where the bin was missed
  • Type of bin
Report a missed bin collection

To get the most out of your bin before your next collection day please see some tips below:

  • Recycling Waste (Grey Lid Bin): Please compress recycling waste by flattening or crushing items like cans and plastic milk bottles and cut up cardboard boxes to make more room in your recycling bin.  Please note that large cardboard boxes presented as side waste may not be collected if they do not fit back into the bin so that the crew can safely use the vehicle lift to empty the bin.
  • General Waste (Green Bin):We anticipate that there will be additional waste presented and we will do our very best to collect if presented in bags at the side of the bin on the next scheduled collection, but please bear with us as our crews need to make daily decisions on clearing all side waste based on the amount of waste collected from emptying wheeled bins
  • Garden Waste (Brown Bin): You can now order an additional garden bin and pay for an annual collection charge as well as continually having your first free garden waste bin emptied online here. If you do not require an additional bin you can take your garden waste to the local tip (Redfield Road Household Waste and Recycling Centre).
  • Additional Advice can be found atBin and Rubbish Collections - Nottingham City Council

Click here to check your bin collection day and to sign up for email reminders.