Contact details including online contact forms are available here
You can contact us using our online form by clicking box below
If you need to upload evidence you can do this online by clicking button below
By Telephone
The Council Tax and Benefits service hours of opening are 9am to 5pm Monday, Tuesday, Thursday and Friday and 9:30am to 5pm on Wednesday.
The service does have a 24-hour telephone self-service which can answer frequently asked questions. You can also use the self-service facility to make a payment through the automated payment line:
Council Tax 24 hour self-service: 0115 718 1777
- Press 5 to make a payment
- Press 6 if calling to discuss arrears on an account
- Press 7 to report a change of address
- Press 8 to set up a Direct Debit
- Press 9 to hear your account balance
Automated payment line: 0800 052 0173
Benefit 24 hour self-service line: 0115 718 4444
In Writing - Admail 4270, Nottingham, NG1 9YZ
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