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Temporary disruption to some Council phone numbers – Friday 1 May |

Virgin Media are making changes to some of our council phone numbers on 1st May. If you are unable to contact one of our services via the phone number, please try phoning again later in the day.

We apologise for any interruptions to services whilst this essential work takes place.

Contact details including online contact forms are available here

You can contact us using our online form by clicking box below

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If you need to upload evidence you can do this online by clicking button below

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By Telephone

The Council Tax and Benefits service hours of opening are 9am to 5pm Monday, Tuesday, Thursday and Friday.

The service does have a 24-hour telephone self-service which can answer frequently asked questions. You can also use the self-service facility to make a payment through the automated payment line:

Telephone Number: 0115 915 5555

Automated payment line: 0800 052 0173

In Writing - Admail 4270, Nottingham, NG1 9YZ

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