What will happen next

The Parking Regulation and Compliance team will receive the information you’ve provided.

On visiting your address the Civil Enforcement Officer (CEO) will decide if the vehicle is contravening the restriction.

CEO’s will need to see vehicles parked over dropped crossing for up to 10 minutes depending on the size of the vehicle. If loading is observed, the vehicle will need to move after 20 minutes has lapsed.

Exemptions to the observation period may include:

• Passengers getting in/out of a vehicle
• Vehicles used by the fire, ambulance or police services
• Loading and unloading to include vehicles used for bins collections, building works or road works

A doorstep interview will be carried out by the CEO to obtain all the details. The resident should be willing to attend a Court Hearing if necessary. If the resident is not prepared to do this no action can be taken. It should be noted that the officer will only visit the front door of the property.

Exceptions

There are certain exceptions to enforcing dropped crossings:

• Vehicles parked wholly within a designated parking place and/or other part of the road where parking is specifically allowed
• Passengers getting in or out of a vehicle
• Vehicles used by the Fire, Ambulance or Police services
• Loading and unloading
• Vehicles used for waste collection
• A vehicle parked outside a residential property with the occupier's consent or where the driveway is shared