When to report a change

If there are any changes in your household or personal circumstances you must inform us immediately as they may affect the Housing Benefit that you receive.

Personal Changes (You and Your Partner)

• If you stop receiving Income Support /Job Seekers' Allowance/ Employment and Support Allowance
• If someone living with you, aged 18 or over, starts or stops work
• If someone you look after stops getting Attendance Allowance
• The Birth of a child
• Starting or leaving work
• Changing your working hours
• If you receive any new income/benefits
• Changing from one benefit to another
• Changes in savings (increase or decrease)
• Changes in income (increase or decrease)
• If any of your children leave school or leave home

Housing Changes

• If you move house
• Other people moving in or out of your home
• Change in rent charge (if private tenant)

Other Changes

• If you or your partner go into hospital
• If you get married or register a Civil Partnership
• If you or your partner are going to be away for more than one month
• change of your bank accounts, click Payment of Housing Benefits through BACs

This list only provides some examples of the type of changes. There are many more. If you're unsure if a change will affect your housing benefit entitlement, please check with us

A full list of the documents we accept as proof of a change in your circumstance can be found here:

• Supporting Evidence
• Changes in your Circumstances Supporting Evidence Required TEXT ONLY

When you report a change in circumstances you will need to provide proof of the change.

Upload evidence

You can upload scanned or photographed document

• You need your claim reference number or National Insurance number
• The document or photo should be less than 20mb in size

Click link below to upload your proofs/evidence/documents

• Benefits Evidence Upload Form

In Person

You can bring your documents along to any of the following contact centres.