Manage your Council Tax

Log on or register to view your Council Tax account online

Click above to go to the online service and log on to view your Council Tax account.

You will initially need to register and to do this you will need to input your Council Tax account number. This can be found on your most recent Council Tax bill.

If you've received reminder or summons, click here to set up a payment arrangement or summons arrangement

If you've not received a reminder or summons you can set up a direct debit online.

Set up a direct debit online

Switch to Paperless Billing

Switching to paperless billing saves the Council money, is better for the environment and means you get your bills quicker.

When your bill is ready to view and/or download you will be notified by email from documents@govmail.co.uk. If you are expecting a paperless bill and no email has been received please check your spam/junk mail folder.

Tell us you have moved

Click above to go to the online service to tell us about your move.

Once there select ‘View change of address services’ and then select one of three options depending on whether you are moving in, moving out or moving within Nottingham.

If moving into Nottingham you will need to provide:

• Your details
• Your new address
• Date of purchase or tenancy
• Date of occupation
• Names of other adults living with you. Also, if you have a forwarding address for the previous owner or tenant you will be asked to provide it

If moving out of a Nottingham address you will need to provide:

• The address you are vacating
• Your Council Tax account number
• The date of vacation and date of sale or tenancy end date
• Your forwarding address
• The names of the new owners or landlord

Find your council tax band online 

1. If you need help or are having difficulty using the logging on to the online portal, this is includes not receiving password reset emails, then visit Contact Us - Nottingham City Council

2. If you are having problems adding or validating your council tax account to the online portal, please email: ctaxonline@nottinghamcity.gov.uk