The Willows Day Service

• Specialised Care: Our compassionate team is trained to meet the unique needs of older adults, including those with physical and sensory disabilities. We provide tailored care that helps each participant live as independently as possible while ensuring their well-being.
• Engaging Activities: We offer a broad range of activities designed to stimulate the mind, body, and spirit. From arts and crafts, music, and gardening to exercise classes and community outings, there's always something to enjoy.
• Social Interaction: At The Willows, we believe in the power of community. Our group activities and events are designed to foster social connections, enabling participants to form lasting friendships in a warm and welcoming atmosphere.
• Cultural and Spiritual Support: We respect and celebrate the diverse cultural and spiritual values of our participants. Our programs are designed to be inclusive and supportive, ensuring everyone feels valued and understood.

Whilst spending time at Willows Day Service we offer tea, coffee, or cold drinks. These are normally served on your arrival and after lunch. There are always biscuits available in the mornings to go alongside your drink. Filtered drinking water and juice are available all day as we feel it is important to your health and wellbeing to stay hydrated. Afternoon snacks such as cake, cheese and crackers, crisps and other light nibbles are provided.

Lunch is served each day at 12:00pm. Hot meals are provided by the Meals at Home service (chargeable) or you are more than welcome to bring your own packed lunch if you wish.  

We welcome adults over the age of 50 from all backgrounds. Eligibility for our services is determined through an assessment conducted by social work teams or the adult contact centre. Self-referrals are also welcomed.

Transport can be provided for attendees, either a minibus or private taxi. This is dependent on the individuals’ assessed needs and will be confirmed prior to their visits commencing.

For those qualifying for the minibus, they will be collected from their home and taken back at the end of the session. Dependant on which area they live, pick up times can vary slightly but will normally be between 9am and 10am. All our minibuses are staffed with escorts who will assist citizens safely onto the bus and back to their front doors.

The cost of attending The Willows Day Service is based on the level of support required. After an initial taster session, the assessment team will provide a detailed fee structure.

A financial assessment will also be conducted by the Fairer Charging Team to determine any necessary contributions.
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