Problems affecting online services | We currently have a problem that's making it difficult for some online services to send emails. Our team is working on fixing this issue, and we hope to have it resolved as soon as possible. We're sorry for any trouble this may have caused.

Update on our Services due to COVID-19 | In light of the advice being issued surrounding Coronavirus, Housing Aid are taking steps to minimise the need to attend our office in person.

What we do

Housing Aid delivers the statutory homeless function within the Nottingham City area.  If you are homeless or threatened with homelessness we can provide advice, assistance and support in:

  • Finding accommodation
  • Help keeping your existing accommodation
  • Benefits advice
  • Debt and budgeting advice
  • Advice on keeping a tenancy
  • Keeping you safe in your home

Opening Times

Monday to Friday: 9:00 to 5:00 pm

Wednesday 10:00 to 5:00 pm

0115 876 3300


Customer Hub
Loxley House
Trent Street


All our buildings have ramp access. We also offer translators and BSL speakers.