Homelessness - Can we help you

Risk of Being Made Homeless?

If you risk becoming homeless, please read our advice and guidance on this site before contacting us.

You may be at risk of becoming homeless if you

• Losing their family or rented home and are likely to become homeless within the next 56 days
• Have received a valid notice to quit (S21 notice - this means your landlord is ending your tenancy) (See Rented Accommodation)
• Have received a notice that the landlord requires possession of accommodation (NOSP) which expires within 56 days.

What support can we offer

• Help you stay in your home by talking to your landlord or family members/friends you are currently living with
• Help you find alternative accommodation
• Signpost you to agencies that can assist you if you are at risk of becoming homeless
• Allocate a support worker to assist you with any matters relating to your tenancy

Notices - The following advice is available. If you find yourself in this situation, click below to visit their page.

• Homelessness - Citizens Advice
• Home and Homelessness - Shelter England
• Homeless helpline | Get help for homelessness | Crisis UK

What happens next

After we have spoken to you, you may be invited to an appointment with a Housing Advisor to complete a Full Housing Assessment. This assessment will support the development of your Personalised Housing Plan (PHP).

In this plan, you will be given actions to prevent homelessness. You will agree to these actions with your Housing Advisor.

You need to work with us

We may not help you if you:

• Refuse to work with us
• Do not carry out the tasks in your Personalised Housing Plan you agreed to

We hope that by completing the actions in your Personalised Housing Plan and with our support, we will help relieve your homelessness. We will try to help you secure a six-month assured short-hold tenancy in the private rented sector.

• Click here to Find a Property

I am Homeless Now

You are considered homeless if you

• Have no home in the UK or elsewhere that you have a legal right to occupy
• Have a movable home such as a boat or caravan, and there is nowhere it can be placed lawfully
• You're at risk from harm if you stay in your current home

Our Housing Advisor may require you to provide documentation to assist your case.

Documents required may include:

• Proof of identity (e.g. passport, driving licence)
• Eviction notice
• Proof of any medical conditions
• Birth certificates (if relevant)
• Proof of benefits or incomes
• Recent bank statements
• Contact details for Landlord/Excluder
• Personalised Housing Plan

You may be invited to an appointment with a Housing Advisor to complete a Full Housing Assessment. This assessment will support the development of your Personalised Housing Plan (PHP).

In this plan, you will be given actions to do to relieve your homelessness. You will agree to these actions with your Housing Advisor.

If you are homeless, we can provide support. Don't hesitate to get in touch with us on 0115 876 3300