You are considered homeless if you:
- Have no home in the UK or elsewhere that you have a legal right to occupy
- Have a movable home such as a boat or caravan, and there is nowhere it can be placed lawfully
- You're at risk from harm if you stay in your current home
If you are homeless, we can provide support. Please get in contact with us as soon as possible on 0115 876 3300 (lines open 8.30am – 5pm Monday - Friday). You can also visit us at Housing Solutions, Loxley House, Trent Street, Nottingham, NG2 3NG.
For emergency situations outside of normal office hours, please contact 0115 876 3300. An operative will answer your call and advise you accordingly.
Housing assistance is available to all eligible households.
Eligible means that you are:
- A British citizen
- An EEA National exercising your rights
- A person subject to immigration control who is eligible for housing
- and that you are homeless or threatened with homelessness
The support we can offer to you will be discussed at your homelessness appointment.
We will require you to provide documentation to assist your case.
This may include:
- Confirmation of identity for you and all household members (e.g. passport, driving licence, birth certificate)
- Right to reside in the UK
- Eviction notice
- Contact details for Landlord/Excluder
- Proof of benefits or income
- Recent bank statements
- Details of any medical conditions if you have them
Please ensure you bring original documentation to your homelessness appointment, as advised by your Housing Casework Officer.
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