Our Continuous Service Improvement Plan (CSIP) sets out how Nottingham City Council will embed continuous improvement across all services - shifting from urgent recovery to improved delivery - so that we consistently achieve Best Value for the people who live, visit and study here.
It builds on the groundwork established by the 2024 Improvement Plan, which was created to respond to government intervention and to move the council from crisis to stability. The CSIP now provides the framework for a more outward looking, partnership centred and performance driven organisation that prioritises financial sustainability and service effectiveness while we continue to improve efficiency and outcomes.
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