Find all Christmas and New Year service changes in one place, including bin collections, customer services, leisure centres, libraries, cemeteries and more.
Please check the details below before travelling or booking.
Bin collection day changes over the festive period:
Bin collection days will change over the festive period. Residents can find their festive bin collection days using the online calendar tool: Check My Bin Collection Day - Nottingham City Council
Recycling Centre information:
The centre is open every day of the year except Christmas Day, Boxing Day and New Year's Day. The opening times vary depending on the time of year, opening 8am to 4pm in December and January. Information about the Recycling Centre opening hours all year round can be found here: Local Tip Waste and Recycling Centre - Nottingham City Council
Christmas Tree Collection service:
At the end of the festive period, we can collect your real Christmas Tree for a small fee. Find out more here: Recycle your real Christmas tree - Nottingham City Council
Not sure what to do with festive waste?
You can check how to correctly dispose of thousands of items using the Recylopedia search tool, found here: Recycling in Nottingham - Nottingham City Council
Need to speak to a member of staff? You can do so by calling us on 0115 915 5555.
Alternatively, you can head to one of our contact centres around the city.
Find more information on the Contact pages.
Repairs:
Non-emergency repairs can be reported up until 5pm on Wednesday 24 December by calling 0115 915 2222.
Emergency repairs only can be reported from Thursday 25 to Sunday 28 December by calling 0115 915 2222. Find out more about emergency repairs at www.ncchousing.org.uk/emergency-repairs
Monday 29 December to Wednesday 31 December - during this time, we'll make safe any emergency repairs that you report. We'll also attend some other priority repairs - although waiting times may be slightly longer due to reduced staffing over the Christmas period.
Thursday 1 January - 24 hours emergency repairs service only by calling 0115 915 2222.
Friday 2 January - our normal repairs service will begin at 8.30am.
Paying your rent:
You can pay your rent 24 hours a day online at www.ncchousing.org.uk/pay-your-rent or by calling the 24-hour automated payment line on 0800 052 0173. You’ll need your Rent Reference Number when you call.
For rent enquiries over Christmas, we'll be available to help up until 5pm on Wednesday 24 December and then again from Monday 29 December to Wednesday 31 December between 8.30am and 5pm by calling 0115 915 4920.
Our normal rent service will begin again from 8.30am on Friday 2 January.
Housing Services We'll be available to help until 5pm on Wednesday 24 December and then again from Monday 29 December to Wednesday 31 December between 8.30am and 5pm by calling 0115 746 9555.
Our normal housing service will begin again from 8.30am on Friday 2 January.
Find more information on the Nottingham City Council Housing website.
All Nottingham library opening hours are available on the library webpages.
Find opening times and amends hours for our leisure sites on the Active Nottingham website.
Southern Cemetery, Northern Cemetery and Highwood Cemetery will remain open 24/7 throughout the holiday period.
Cemetery office:
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Open 9:00 am to 3:00 pm by appointment only
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Closed on Christmas Day, Boxing Day, and New Year’s Day.
Historic sites:
All historic sites will be open in accordance with the website, except for Rock Cemetery, which is currently open from 10am - 2pm.
All sites will continue to operate over the holiday season as per the website schedule.
Book of Remembrance:
The Book of remembrance will continue to be open 9am – 3pm. A digital version Digital Book of Remembrance is also available online.
Further information on cemeteries and historic sites can be found online.
Looking to use one of our car parks? Head to the Nottingham Council parking guide.
Public transport operations:
Head to the Winter Wonderland website to final opening times for the observation wheel, ice skating, markets and more.
Monday 22 and Tuesday 23 December
Call centre: 10am – 8pm
Counter service: Royal Concert Hall 11am – 2:30pm / Theatre Royal one hour prior to each performance
Christmas Eve
Call centre: 10am – 6:00pm
Counter service: Royal Concert Hall 11am – 1:30pm / Theatre Royal one hour prior to each performance
Christmas Day – Closed
Boxing Day
Call centre: Closed
Counter service: Theatre Royal one hour prior to each performance
Saturday 27 December
Call centre: 10am to 8pm
Counter Service: Royal Concert Hall 11am – 2pm / Theatre Royal one hour prior to each performance
Sunday 28 December
Call centre: Closed
Counter Service: Royal Concert Hall 2pm – 3pm / Theatre Royal one hour prior to each performance
Monday 29 December
Call centre: 10am – 8pm
Counter service: Theatre Royal 1 hour prior to performance
Tuesday 30 December
Call centre: 10am – 8pm
Counter service: Royal Concert Hall and Theatre Royal 1 hour prior to performances
Wednesday 31 December
Call centre: 10am – 6pm
Counter service: Royal Concert Hall 11am – 1pm / Theatre Royal 1 hour prior to performances
New Years Day – closed
Friday 2 January
Normal advertised opening times resumes.
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