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If you have found a sticker on your bin, please refer to the below to find out more information on what to do next:

ATTENTION! We could not empty your bin because it had theattention flyer wrong waste in it. 

If you have this sticker on your bin you will need to rem
ove the contaminated items and put them in your general waste bin (if appropriate) before we will come and empty your recycling bin on your next collection. To learn about what can and can not be put in your recycling bin visit:

Sorry we damaged your bin!

Unfortunately, we have damaged your bin; it may have fallen into the back of the wagon, or we may have damaged the wheels. We have logged the damage and will be replacing your bin within 10 days.

Your bin is too damaged to empty!

Unfortunately, we have been unable to collect your bin because it is too damaged to be safely emptied and handled by our crews. You must order a new bin online and arrange a collection of your damaged bin before we can empty your bin.

Your bin is too heavy!

Unfortunately, we have been unable to collect your bin today because it is too heavy. You will need to remove some items before your next collection date. Check

 whether your heavier items can be disposed of at the recycling centre or by booking a bulky waste collection.


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Contact Us

Waste Collection
Eastcroft Depot
London Road

Tel: 0115 915 2000

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